Pings

Before Bamboo Health, Landmark at times did not find out about patients’ care events until 8-10 days after they occurred, if at all. Consequently, Landmark could not ensure that post-discharge follow ups were scheduled within 7 days. With Bamboo’s real-time data, Landmark has been able to connect with difficult-to-reach and previously non-engaged members, prevent unnecessary admissions and readmissions, and support its clients’ value-based care and quality initiatives.

“Bamboo Health has opened our eyes to the PAC world,” said Janice Finder, Director of Population Health, Houston Methodist Coordinated Care. “We can now see the trends of where our patients are going and ensure process improvement, intervene on care events, and receive more insights on our patients.”

Prior to implementing Bamboo Health, Cedar View reviewed hospital discharge summaries upon patient admission and relied on patient or family memory to determine encounter history. External Care Managers would sometimes be able to help them piece the history together, but consistently obtaining accurate information proved challenging. Once discharged, Cedar View had virtually no insight into that patient’s movement or other care encounters.