Pings™

“Bamboo Health allowed us to find details that traditional reporting would miss. Not just find those data points, but to actually be able to act on follow-up with patients and know where other care events happening with views into specific regions and specific care settings.”

Before Bamboo Health, Landmark at times did not find out about patients’ care events until 8-10 days after they occurred, if at all. Consequently, Landmark could not ensure that post-discharge follow ups were scheduled within 7 days. With Bamboo’s real-time data, Landmark has been able to connect with difficult-to-reach and previously non-engaged members, prevent unnecessary admissions and readmissions, and support its clients’ value-based care and quality initiatives.

“The availability of real-time data directly in our workflow helps eliminate a lot of extra work. It also allows us to catch patients while they’re currently in care, making it easier to build rapport to ensure follow-up and improved care quality.”

Prior to implementing Bamboo Health, Cedar View reviewed hospital discharge summaries upon patient admission and relied on patient or family memory to determine encounter history. External Care Managers would sometimes be able to help them piece the history together, but consistently obtaining accurate information proved challenging. Once discharged, Cedar View had virtually no insight into that patient’s movement or other care encounters.