Monarch is a Certified Community Behavioral Health Clinic (CCBHC) in North Carolina that provides high-quality and trauma-informed care in a nurturing environment for people with intellectual and developmental disabilities, mental illness and substance use disorders. Nurse Care Manager Debbie Miller, RN, shared how Bamboo Health’s Pings solution helps her have awareness of her patient’s care journeys so she can connect with them in the moments that matter, improve care and patient outcomes.