Turning Moments That Matter Into Experiences That Count

“One of our biggest goals is to help prepare our agencies for value-based care success,” said Jessica Jankowski, COO of Iowa Behavioral Health Network (IBHN). “Bamboo Health’s solution is a no brainer in terms of a tool that allows our agencies, like Alcohol Drug and Dependency Services, effectively manage vulnerable populations, collaborate on care plans, and engage their patients. In fact, I have proposed that all members of IBHN get on Bamboo Health’s platform.”

Prior to implementing Bamboo Health, Cedar View reviewed hospital discharge summaries upon patient admission and relied on patient or family memory to determine encounter history. External Care Managers would sometimes be able to help them piece the history together, but consistently obtaining accurate information proved challenging. Once discharged, Cedar View had virtually no insight into that patient’s movement or other care encounters.

“Not only would we have to log in separately to the state PDMP portal, we also would have to re-enter patient data such as the name and date of birth,” said Louis Jeansonne IV, MD, Chief Medical Information Officer for Ochsner Health. “And then sometimes we’d have trouble finding the correct patient. All these steps added up to be overly time consuming.”