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OpenBeds®

Behavioral Health Capacity Management and Referral Solution

OpenBeds is a closed-loop referral network that provides real-time information on available treatment resources to speed access to care, foster better collaboration and coordination and improve outcomes.

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Speed Access to Behavioral Health Care

Behavioral health referrals, typically consisting of multiple calls, faxes or emails, are time-consuming, inefficient and frustrating for both patients and providers.

OpenBeds replaces this manual and outdated process by providing one application to refer, share and communicate bed availability. By providing real-time facility availability, two-way digital communication, data analytics and clinical decision support, OpenBeds helps providers get patients the care they need, sooner.

Key Benefits

Optimize Care Coordination

OpenBeds’ real-time intelligence on available resources helps care givers quickly find the right resources and facilities for patients and ensures proper communication amongst the care team.

Utilize Open Resources

With more complete knowledge on the part of referring providers, receiving providers can appropriately fill more of their available beds and treatment slots.

Improve Patient Outcomes

Real-time access to available resources reduces patient wait times for behavioral health treatment, improves clinical outcomes and promotes patient flow.

Our Impact

Bamboo Health helps providers across the continuum of care make more informed decisions when they matter most, increasing access to care, enhancing patient safety and improving health equity.

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1B+
patient encounters per year
52
states and territories
57%
of referrals saw engagement from another user on the network

Success Stories

Smiling group of diverse people talking in a support meeting

Helping States with Behavioral Health Access and ED Overutilization

Bamboo Health is helping officials and providers improve overall mental health and substance use disorder (SUD) services in their states, including streamlining referrals and shortening wait times by quickly getting patients to the most appropriate level of care. In addition, our solution helps states identify service gaps, effectively target funding, shape policy, evaluate program effectiveness and design and alleviate some of the treatment burden for clinical staff, social workers and other providers.

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Wheelchair user and call center operator working on helpline, giving client assistance in disability friendly office

Revolutionizing Nevada’s Behavioral Health Referrals: A Leap Forward for 988 Suicide Prevention and Crisis Lifeline Services

“For us, OpenBeds is vital to getting people the behavioral healthcare and other services they need to thrive. We look forward to getting even more providers participating in the OpenBeds platform so we can deliver comprehensive service to every Nevadan who experiences a behavioral health crisis.”

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Treatment Connection

Treatment Connection™

Public-Facing Treatment Connection

Through OpenBeds, Treatment Connection can help providers committed to whole person care help their entire community access life-saving behavioral health services. Treatment Connection enables those seeking mental health and substance use disorder treatment, or their loved ones, to find nearby, state-vetted treatment providers, evaluate the type of care they need, and submit anonymous or non-anonymous referral inquiries to providers.

Treatment Connection features the Addiction Treatment Needs Assessment, which includes 13 consumer-friendly questions developed with the American Society of Addiction Medicine. The assessment is used to assess the risk and severity of a person’s addiction to provide guidance on the most appropriate level of care.

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