Last updated: August 25, 2021
Any references to “Bamboo Health,” “we,” “us,” “our,” or the “Company” is a reference to Bamboo Health, with headquarters in Louisville, Kentucky, U.S.A. The Sites are directed to residents of North America, and the laws of Kentucky and the United States apply.
When you contact us for support or other inquiries through the Sites, we may collect these types of identifying information:
Contact Information: If you request additional information about our products or services, request customer support, use our “Contact Us” or similar features, register to attend our seminars, webinars, or other presentations, or download certain content, we generally require you to provide us with your contact information, such as:
Job Application Information: If you apply for available positions through our Sites, we may ask you to provide personal information such as:
Registration Information: If you register for any web-based or app-based online community that we host, or register to attend our seminars, webinars, or other presentations, we may ask you to provide registration information, such as:
Device and Usage Information: If you use and interact with our Sites or send us direct emails, we may automatically collect device and usage information, through common information-gathering tools such as:
User Submissions: If you publicly post any personal or other information to the Sites or any web-based or app-based online community that we host, which information may include your tips, updates, alerts, comments, feedback, or any other information that you voluntarily provide (your “Submissions”), we may display your Submissions on any of our Sites, apps, mobile platforms, or any web-based or app-based online community that we host.
Affiliates and Third Parties: We may also collect information about you from certain affiliates and other third parties, including but not limited to:
Bamboo Health may use your identifying information for the following purposes:
We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our products and services.
We may also share your information with third party service providers, which provide Bamboo Health with services such as IT and system administration and hosting, research and analytics, marketing, customer support and data enrichment.
We may share your information with organizations or individuals outside of Bamboo Health if we believe that doing so is reasonably necessary to detect, prevent, or address fraud, security, or technical issues. We may also share your information with others in order to protect against harm to the rights, property or safety of Bamboo Health and our employees, users, children, or the public as required or permitted by law.
With your consent, we may share your information with sponsors, joint venture entities and other third parties, including entities for which we are acting as an agent, licensee, application host or publisher, that wish to send you information about their products and services that may be of interest to you, as determined by your choices in managing your communications preferences and other settings.
We also may also share your information with third parties if we have a good faith belief that such disclosure is necessary to:
When you provide us with personal information via the Sites, Bamboo Health may store, process, and use that information for as long as is necessary for our business purposes, and to the extent necessary to comply with our legal, accounting, or compliance obligations.
Your information may be stored and processed on physical or cloud servers in any region where Bamboo Health, its affiliates, and their service providers maintain servers and facilities.
The Sites are designed to provide information about our products and services, and we do not target the Sites at children. Bamboo Health does not knowingly collect or process information from children under the age of 18.
Depending on where you live, you may have certain privacy rights regarding your personal information pursuant to local data protection laws. Those rights may generally include access to, correction, deletion, and or restricting our use of the personal information you provide to us through the Sites.
California Consumer Privacy Act: If you are a resident of California, under the California Consumer Privacy Act of 2018 (CCPA), and subject to certain qualifications, you may have the right to:
Bamboo Health does not sell any personal information we may collect directly from residents of California to any third party.
Global privacy laws:
The purpose of our Sites is to provide information about our products and services, which are not currently marketed or offered outside of the United States. As such, we do not target our Sites to any individuals outside the United States.If you have provided Bamboo Health with personal information through any of our Sites and are located in the European Union or the United Kingdom, you may have rights under the General Data Protection Regulation of 2018 (GDPR) or the UK Data Protection Act (UK DPA) (subject to certain exceptions and limitations) to:
Residents of California can visit the following link to submit a verifiable request pursuant to CCPA regarding your personal information: https://privacyportal.onetrust.com/webform/ff1a14f1-6f5b-42b4-a090-2d8844350e7c/44d59638-9787-45bf-8d0a-dd34ec1ec7c9
Residents of California or countries outside the U.S. may also contact us using the information listed in the “Contact Us” section below or by sending a direct email to our Data Protection Officer at [email protected].
Only you or someone legally authorized to act on your behalf may make a verifiable request regarding your personal information. To verify your request, we must collect certain pieces of information about you that confirm your identity. We will use such information for verification and compliance purposes only.
You can stop receiving marketing and non-transactional communications from us by clicking on the “unsubscribe” link located on the bottom of our emails, by replying or texting ‘STOP’ if you receive SMS communications, or by turning off push notifications on our apps on your device. Additionally, you may unsubscribe by contacting us using the information in the “Contact Us” section below.
Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your current relationship with us, such as information about your subscriptions, service announcements, or security information.
Bamboo Health has a dedicated team of information security specialists working 24/7 to protect the information we collect and store. We implement a variety of data privacy and security measures, such as physical security controls, data encryption and confidentiality obligations for our employees. We take great care to protect the personal information we hold about you.
With respect to your use of the Sites, where applicable you are solely responsible for protecting the confidentiality of your passwords, limiting access to your computer and mobile devices, and signing out of websites, apps, and mobile platforms after your sessions.
The Bamboo Health Sites may include links to other third-party websites or resources (“Third-Party Sites”) offered by independent organizations that may or may not be affiliated with Bamboo Health. Bamboo Health has no control over these Third-Party Sites and does not endorse and is not responsible for any content, advertising, products, services, or other materials found on the Third-Party Sites.
Attn: Data Protection Officer
9901 Linn Station Rd., Suite 500
Louisville, Kentucky 40223, USA
Bamboo Health is committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, and you are located in the EU, you have the right to lodge a complaint with the competent supervisory authority.