Automated Care Navigation for Human-Centered Outcomes

“Without addressing mental health, we couldn’t manage chronic conditions effectively. That’s why our strategy had to evolve. With Bamboo Bridge®, we reduced 80-day referral delays to just weeks—and saw a 5x increase in patients keeping their first appointment.”

“Bamboo Health allowed us to find details that traditional reporting would miss. Not just find those data points, but to actually be able to act on follow-up with patients and know where other care events happening with views into specific regions and specific care settings.”

“Bamboo Health has opened our eyes to the PAC world,” said Janice Finder, Director of Population Health, Houston Methodist Coordinated Care. “We can now see the trends of where our patients are going and ensure process improvement, intervene on care events, and receive more insights on our patients.”

Bamboo Health is helping officials and providers improve overall mental health and substance use disorder (SUD) services in their states, including streamlining referrals and shortening wait times by quickly getting patients to the most appropriate level of care. In addition, our solution helps states identify service gaps, effectively target funding, shape policy, evaluate program effectiveness and design and alleviate some of the treatment burden for clinical staff, social workers and other providers.

“The availability of real-time data directly in our workflow helps eliminate a lot of extra work. It also allows us to catch patients while they’re currently in care, making it easier to build rapport to ensure follow-up and improved care quality.”