Gain a Clear View of a Patient’s Care Delivery Timeline

Delivering whole-person care is impossible without an accurate view into a patient’s total history. High-value treatment information such as care plans, prior utilization history, care team attribution and available community resources are vital in making smooth transitions of care.

Stories solves the care disconnect by instantly displaying patient timelines into existing clinical workflows. Stories facilitates optimal decision making by flagging high-risk patients and showing in- and out-of-network activity, so care teams can provide the best patient outcomes.

Improve Performance & Utilization

Healthcare organizations rely on performance data to properly care for patients. Yet claims data often lags weeks or months behind, making real-time adjustments unattainable which decreases overall quality of care.

With real-time insights into utilizations trends and a user-friendly interface, Spotlights enables users to track performance trends on a macro level or drill down to the patient level for root-cause analysis.

Ensure Regulatory Compliance

Sending patient notifications that are compliant with the CMS Interoperability and Patient Access Rule is highly regulated, tedious and time-consuming.

Trusted by the nation’s leading hospitals, health systems, skilled nursing facilities and provider organizations, Route manages complexities such as executing data sharing agreements, tracking patient-provider attribution and delivering e-notifications to requesting post-acute and primary care providers and entities, alleviating regulatory and data-sharing burdens and guaranteeing compliance.

Drive Better Outcomes

Provider organizations must identify high-risk patients for timely intervention, but relying on claims data can delay the process, resulting in poor quality of patient care, high costs and reduced reimbursement.

Rising Risk helps healthcare provider organizations and professionals identify, prioritize and engage the high-risk patients who are most likely to benefit from the intervention of a care management team. Considering care events as well as social determinants of health, Rising Risk helps providers remove previous barriers to care, improve the patient experience and drive better outcomes.

Speed Access to Behavioral Health Care

Behavioral health referrals, typically consisting of multiple calls, faxes or emails, are time-consuming, inefficient and frustrating for both patients and providers.

OpenBeds replaces this manual and outdated process by providing one application to refer, share and communicate bed availability. By providing real-time facility availability, two-way digital communication, data analytics and clinical decision support, OpenBeds helps providers get patients the care they need, sooner.

Treatment Connection™

Public-Facing Treatment Connection

Through OpenBeds, Treatment Connection™ can help providers committed to whole-person care help their entire community access life-saving behavioral health services. Treatment Connection enables those seeking mental health and substance use disorder treatment, or their loved ones, to find nearby, state-vetted treatment providers, evaluate the type of care they need, and submit anonymous or non-anonymous referral inquiries to providers.

Treatment Connection features the Addiction Treatment Needs Assessment, which includes 13 consumer-friendly questions developed with the American Society of Addiction Medicine. The assessment is used to assess the risk and severity of a person’s addiction to provide guidance on the most appropriate level of care.

Improve Access to Behavioral Health Care

The need for coordinated services for people in behavioral health crises is at an all-time high. Unfortunately, the networks of call centers and mobile response teams lack the technology to align response efforts and connect callers to appropriate care services.

Crisis Management System provides treatment availability, referral and communication tools, clinical decision support and analytics. By connecting patients in need with the most appropriate resources, Bamboo Health helps states provide optimal care and prevent relapses, costly admissions and readmissions.

Improve Outcomes

The behavioral health crisis is at a breaking point. Lack of complete and up-to-date encounter, referral and prescription data has led to strained communication between emergency and primary care providers, uninformed care decisions and poor patient outcomes.

Behavioral Health Care Coordination helps states connect stakeholders to streamline care and improve patient outcomes among behavioral health providers.