Care Coordination Spotlight: Generations Family Health Center

Loving mother embracing a girl with Down Syndrome

Watch Judith share her story about how a care coordinator on her team tracked down a patient in the ED after they missed 15 medical appointments and the emotional reaction that followed.

Care coordination impacts the everyday lives of both providers and patients. Stories like these illustrate the positive outcomes that can occur when providers make care coordination a priority and adopt processes and workflows that emphasizes transparency and collaboration.