High-risk patients, including those with behavioral health challenges, substance use disorders (SUD), and chronic conditions, often require care from multiple providers. When these providers don’t communicate, it can lead to a breakdown of care continuity, unnecessary costs, and even patient harm.
Bamboo Health helps Federally Qualified Health Centers (FQHCs), community health providers, and behavioral health practices execute effective care coordination with real-time notifications on hospital and ED presentations, admissions, and discharges to ensure timely follow up and patient engagement.
Receive real-time notifications on hospital admissions and discharges for timely outpatient follow up during vulnerable care transition periods.
Identify high utilizers of the ED and multi-visit patients to effectively manage vulnerable populations.
Coordinate with ED staff to prevent unnecessary admissions via real-time ED presentation notifications.
Surface clinically relevant behavioral and physical health history, social determinants of health information, and primary care attribution at the point of care.
Obtain updated patient contact information to connect with difficult-to-reach patients and enable timely enrollment, engagement, and care plan creation.
Access behavioral health network to collaborate with providers on a real-time view of behavioral health beds and resources, leverage clinical decision support tools to ensure appropriate level of care, and rapidly refer patients to care.
Improve patient outcomes with our suite of care coordination technology for FQHCs, community health providers, and behavioral health practices.
With Bamboo Health, we now know where our patients are receiving care outside of our organization and have the ability to connect them back to our health center for appropriate follow-up care. We have also had the ability to strengthen our workflows with surrounding hospitals and emergency departments by collaborating with them to improve patient follow-ups post-discharge. When implementing Pings, we received excellent feedback from various departments that are utilizing the platform.
The Pings solution allows Monarch to scale how we manage our mental health patient populations by giving our care teams a real-time look at performance trends and the ability to drill down to the patient level for a root-cause analysis that will support process-improvement initiatives.
One of our biggest goals is to help prepare our agencies for value-based care success. Pings is a no brainer in terms of a tool that allows our agencies to effectively manage vulnerable populations, collaborate on care plans, and engage their patients. In fact, I have proposed that all members of IBHN get on the Pings platform.
I had my first experience with OpenBeds today for an urgent referral for inpatient detox. Let me just say this process is one of the easiest, quickest, most helpful processes I have ever utilized in all of the years I’ve practiced. Our member had called all day to numerous places to get help for herself. The RN case manager asked me to get involved today, and I think we will have her placed by tomorrow morning.
This (OpenBeds) technology has substantially improved not only access to treatment for individuals and families, but also has facilitated an enhanced level of communication between the referring agency and our Assessment Center. Whether it’s accepting individual referrals at our front door or helping our discharging patients get connected to community services … The system … allows us to better understand patient and family needs, engagement in treatment, and potential service gaps. [Source: Press Release, Delaware Marks Milestone of 100k Referrals to Behavioral Health with OpenBeds]