Bamboo Bridge®
Transforming Behavioral Health Outcomes for High-Cost, High-Need Populations
Utilize care navigators and real-time intelligence to help individuals with physical and behavioral health needs at pivotal moments through the nation’s most trusted care collaboration network.
Navigate and Connect Physical & Behavioral Health in Real Time.
Individuals with behavioral health conditions drive significantly higher costs and worse outcomes—including 28% higher hospital utilization—placing a greater demand on providers.
Bamboo Bridge® goes beyond real-time insights. Our tech-enabled care navigators proactively identify, assess and engage individuals, connecting them to behavioral healthcare through emergency departments, inpatient and outpatient settings and primary care provider referrals within our curated network using:
- In-Workflow Patient Navigation: Initiate care navigation directly from your electronic health record and admission, discharge and transfer (ADT) notifications—no disruption to clinical workflow.
- Real-Time Transition Visibility: Receive instant updates on patient status and know exactly when care transitions are completed.
- PDMP-Enabled Navigation for Individuals with Substance Use Disorder: Providers can initiate support with the Bamboo Easy Button in their existing workflow, or Bamboo Health can act as a delegate—leveraging PDMP data and alerts to identify risk and guide patients to appropriate care.
- Preventive Roster Review: Care navigators manually assess rosters to identify high utilizers with unmet behavioral health needs, proactively engaging them to close care gaps.
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Key Benefits
Navigate Individuals to Behavioral Healthcare
Managing patients with high-cost behavioral health needs can be costly and challenging. You need the tools and care navigation support to deliver real-time, personalized care to patients during pivotal moments, whether they’re transitioning out of the hospital, seeking follow-up care or managing long-term conditions. Deliver holistic care that addresses both the physical and behavioral health your patients need without overburdening your staff.
Drive Measurable Clinical & Financial Outcomes and Enhance Quality Scores
Enhance opportunities for more accurate reimbursement under value-based care arrangements with appropriate hierarchical condition category (HCC) documentation for behavioral health conditions. In doing so, streamline the documentation and coding process, particularly for complex cases involving behavioral health conditions.
Ease Workforce Burdens for Continuity of Care
Your team works hard to provide excellent care, but with workforce shortages and increasing demands, it can be tough to keep up. Bamboo Bridge integrates into your existing systems, offering care navigation support that lightens the load. Our solution helps ensure appropriate behavioral healthcare access for those with high needs by reducing emergency department reliance, supporting follow-up care and automating and centralizing key administrative processes, such as care documentation, transitions of care and HCC coding.
Our Impact
Bamboo Bridge helps providers deliver timely, coordinated care interventions during pivotal moments in a patient’s behavioral health journey. Compared to the traditional process with no follow-up intervention, these statistics represent large portions of populations that typically would go unnoticed and translate into better care for your patients and significant cost savings for your organization.
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66%
patient assessment rate
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60%
appointment scheduling rate
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35%
visit attendance rate
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