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Care Coordination

Our Real-Time Care Intelligence™ solutions facilitate a new level of coordination among providers, payers and states, enabling more informed decision making, improving access to care and driving better health outcomes.

Real-Time Care Intelligence in Pivotal Moments

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  • Pings provides Real-Time Care Intelligence™ and seamless alignment of acute and post-acute networks, including e-notifications, smart flags and rosters.
  • Through admission, discharge, and transfer (ADT) data, Pings provides visibility into patient events to improve quality and reduce total cost of care.
  • Maximizes care coordination through discharge notification, rule alignment, extended partner and care team contacts.
  • Drives revenue and value-based care initiatives through lower readmissions and unnecessary admissions.
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  • Rising Risk proactively identifies high-risk patients with rapidly rising care needs, enabling care teams to quickly intervene and provide the prioritization and treatment they need.
  • Engages emerging high-risk patients in real time by considering care events, as well as social determinants of health to drive improved outcomes and cost savings.
  • Drives efficiency and keeps care management teams aligned through robust and expansive workflow functionality.
  • Enables providers to engage hard-to-reach patients through a user-friendly interface and an in-app workflow tool.
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  • Care Gaps helps providers and payers improve care transitions and quality measure performance.
  • Delivers immediate notifications and detailed insights to help providers quickly and easily close gaps in follow-up care.
  • Provides real-time reporting and analytics to foster collaboration between care givers and health plans.
  • Seamlessly integrates into existing workflows to streamline recognition, action and closure of care gaps.
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  • Route ensures electronic patient event notifications are processed in a secure and compliant manner to alleviate regulatory and data-sharing burdens.
  • Manages complexities such as executing data sharing agreements, tracking patient-provider attribution and delivering e-notifications to requesting post-acute and primary care providers and entities.
  • Provides an audit trail of e-notifications and written policies and procedures.
  • Guarantees compliance with CMS Interoperability and Patient Access Rule.
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  • Spotlights is an interactive, real-time dashboard of the high-priority performance metrics that healthcare organizations need most.
  • Enables monitoring of performance trends and identifies improvement opportunities related to care coordination.
  • Highlights metrics around admission, discharge and transfer (ADT), readmission rates and patient outcomes in a user-friendly interface.
  • Improves patient outcomes, boosts the efficiency of organization-wide care coordination efforts and reduces overutilization.
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  • Stories empowers smoother transitions of care by providing relevant patient context at the right time to the right user, within existing workflows.
  • Offers a clear view of a patient’s care delivery timeline, flags high-risk status and displays in- and out-of-network activity to facilitate optimal decision making in the moments that matter.
  • Integrates into existing workflows to streamline efficiency and drive better outcomes.
  • Increases quality and patient satisfaction through improved discharge planning and enhanced collaboration with community partners.
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  • Discharge Summaries optimizes clinician time with a seamless, unified platform.
  • Empowers care coordinators with complete clinical context, including discharge notifications, to improve transitional care management follow-ups.
  • Available nationwide from the largest interoperability network, agnostic of discharging facilities’ Electronic Health Record.
  • By facilitating the early capture of essential details, the solution minimizes avoidable emergency department visits and readmissions.
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Care Coordination Benefits

Two woman doctors encouraging a smiling elderly patient.

Drive Better Outcomes

We deliver visibility into the complete patient journey, providing the transparency and context needed to make the most informed decisions and improve care.

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Ensure Smooth Transitions of Care

We deliver Real-Time Care Intelligence and seamless alignment of acute and post-acute networks to maximize collaboration and continuity of care.

A male and a female doctor use a tablet working together in an office.

Ease Provider Burdens

Real-Time Care Intelligence helps alleviate administrative burdens that result from a disconnected system and enables more informed decision making, increased productivity and better use of available resources.

Leaders in Real-Time Care Intelligence™

Our Impact

Bamboo Health helps providers across the continuum of care make more informed decisions when they matter most, increasing access to care, enhancing patient safety and improving health equity.

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  • 250%

    increase in post-discharge visit completions at Landmark Health

  • $681,000

    received by reducing length of stay at Houston Methodist

  • 50%

    decrease in 30-day inpatient readmissions at The Mass League

Success Stories

Eagle Physicians

Eagle Physicians & Associates: Improving Transitional Care Services with Bamboo Health

Since implementing Bamboo Health, Eagle Physicians’ Centralized Quality Team has contacted 67% more patients for SNF transitions of care follow-ups and experienced a 25% increase in the number of TCM visits that were billed for their THN patients.

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 UChicago Medicine Improves Patient Outcomes While Reducing Costs With Rising Risk Solution 

 UChicago Medicine Improves Patient Outcomes While Reducing Costs With Rising Risk Solution 

“The availability of real-time data directly in our workflow helps eliminate a lot of extra work. It also allows us to catch patients while they’re currently in care, making it easier to build rapport to ensure follow-up and improved care quality.”

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Landmark Health: Improving Post-Discharge Visit Completion Rate by 250% with Bamboo Health

Before Bamboo Health, Landmark at times did not find out about patients’ care events until 8-10 days after they occurred, if at all. Consequently, Landmark could not ensure that post-discharge follow ups were scheduled within 7 days. With Bamboo’s real-time data, Landmark has been able to connect with difficult-to-reach and previously non-engaged members, prevent unnecessary admissions and readmissions, and support its clients’ value-based care and quality initiatives.

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Read more about our customers’ successes and how we’re working to improve public health.

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