Behavioral Health
Our Real-Time Care Intelligence™ solutions bridge the gap between behavioral health and physical health, improving access to assessment, care and treatment, fostering better coordination and enabling whole-person care.
Seamlessly Connecting Behavioral and Physical Health
- OpenBeds provides real-time patient matching for outpatient and inpatient services, including available residential treatment beds and wait times for psychiatric, crisis and withdrawal management facilities.
- Comprehensive, customizable data aggregation and analytics track real-time utilization and referral patterns at the organizational level.
- OpenBeds works with prescription drug monitoring programs (PDMP) data, analytic tools and providers’ electronic health record (EHR) systems.
- Facilitates communication between full care teams, individual providers and health plans.
- Crisis Management System expedites access to treatment for those in need of behavioral health treatment.
- Delivers Real-Time Care Intelligence™ and journey tracking between call center professionals, mobile response teams and treatment providers.
- Dispatches mobile crisis response teams to help stabilize and transport individuals.
- Helps hospitals quickly assess if patients should be moved to community treatment facilities.
- The BHCC platform offers real-time care insights to analyze patient data, connect payers and providers, and refer patients to treatment.
- Providers receive behavioral health insights at the point of care including previous substance abuse, intentional self-harm, drug-induced diabetes, bipolar disorder and more.
- The platform integrates with providers’ existing electronic health record, delivering critical alerts, insights, referral tools, data reporting and secure two-way communication features.
- Offers expanded access to care for undeserved populations with real-time crisis management and referral tools.
- Treatment Connection is a way to help support health equity initiatives through open access to assessments, educational resources and treatment options.
- Available to anyone in the community seeking mental health and substance use disorder treatment for themselves or loved ones.
- Offers evidence-based assessment that can be submitted anonymously or non-anonymously.
- Providers a referral database of state-vetted providers.
Behavioral Health Benefits
Improve the Patient Care Journey
We put needed information in one place, for every member of a care team to access, to enhance continuity of care and improve outcomes.
Expedite Access to Treatment
With more complete knowledge on the part of referring providers, receiving providers can appropriately utilize resources such as available beds and treatment slots.
Strengthen Compliance with Regulatory Requirements
We help you comply with federal mandates around the 988 Suicide and Crisis Lifeline, and speed access to care with a direct link between crisis call center and mobile crisis response teams.
Our Impact
Bamboo Health helps providers across the continuum of care make more informed decisions when they matter most, increasing access to care, enhancing patient safety and improving health equity.
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1B+
patient encounters per year
-
52
states and territories
-
57%
of referrals saw engagement from another user on the network
Success Stories
Crisis Support Services of Nevada Streamlines Behavioral Healthcare Referrals With OpenBeds®
“For us, OpenBeds is vital to getting people the behavioral healthcare and other services they need to thrive. We look forward to getting even more providers participating in the OpenBeds platform so we can deliver comprehensive service to every Nevadan who experiences a behavioral health crisis.”
OpenBeds®: How OpenBeds Helps States with Behavioral Health Access and ED Overutilization
Bamboo Health is helping officials and providers improve overall mental health and substance use disorder (SUD) services in their states, including streamlining referrals and shortening wait times by quickly getting patients to the most appropriate level of care. In addition, our solution helps states identify service gaps, effectively target funding, shape policy, evaluate program effectiveness and design and alleviate some of the treatment burden for clinical staff, social workers and other providers.
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