Reimagining Controlled Substance Strategy: A Call to Action for Prescription Drug Monitoring Leaders

As the opioid crisis continues to claim more than 3,000 lives in Illinois each year, healthcare organizations and state agencies must critically evaluate whether current controlled substance strategies are doing enough. The promise of Prescription Drug Monitoring Programs (PDMPs) lies not simply in collecting and surfacing data, but in delivering timely, actionable insights to clinical decision-makers at the point of care.  

Across the country, many states have embraced this opportunity, integrating advanced PDMP insights into electronic health records and pharmacy systems to support earlier intervention, more coordinated care and better outcomes. Illinois’ existing infrastructure and approach falls short of meeting today’s clinical and public health needs, especially concerning interstate data sharing. 

It’s time to shift the conversation. PDMPs are not just compliance tools. When leveraged effectively, they are a critical public health infrastructure that saves lives.  

  • Prioritize Continuity of Medication for Opioid Use Disorder (MOUD) Treatment: Providers need easily accessible tools and insights to monitor treatment consistency.  For example, buprenorphine and other MOUD therapies are proven to reduce overdose risk, but only when treatment is consistent.  Fragmented systems and siloed data too often obscure when patients fall off their treatment plan. 
    Advanced PDMP integrations can surface this information directly within the EHR workflow, helping providers identify gaps in care and intervene early, before lapses lead to  overdose.  It’s not just about tracking prescriptions; it’s about enabling proactive recovery support.  
  • Embed Overdose History at the Point of Care: When prescribers gain timely visibility into a patient’s prior overdose events within clinical workflows, they can more easily tailor treatment plans and initiate appropriate interventions for at-risk individuals. Research shows that nearly one in five individuals with a prior overdose will experience another one — yet this information is not always surfaced to prescribing clinicians when it matters most. Modern PDMP solutions are already delivering this level of insight in other states.  Embedding overdose history directly into clinical workflows allows providers to tailor care and initiate or adjust treatment plans accordingly.  
  • Leverage Data for System-Wide Improvements: Using dispensation trends and overdose reporting can support individual care and offer tools to identify at-risk populations, optimize resource allocation and improve behavioral health outcomes. With streamlined insights, organizations can lower healthcare costs and enhance system efficiency. Beyond individual care decisions, these strategies hold promise for systemic improvements. By leveraging dispensation trends and overdose reporting, PDMPs can become powerful instruments for tracking at-risk populations, streamlining resource allocation and identifying broader behavioral health needs. These insights also contribute to financial sustainability: patients with behavioral health conditions, including substance use disorder, can cost 2.8 to 6.2 times more to treat when their care lacks coordination. Reducing redundancy, avoiding re-admissions and improving outcomes translate into measurable cost savings for states and healthcare systems. 

State agencies responsible for PDMPs have an opportunity and a responsibility to ensure programs are delivering value where it matters most: to the clinicians and patients at the center of the opioid crisis.  

But the path forward requires more than compliance; it demands reimagining how data is used, who it reaches and when. It means embracing modern, integrated solutions that embed clinical insights directly into care workflows.  It means making overdose risk visible, supporting treatment continuity, and empowering providers with the information they need while maintaining patient privacy and clinical relevance. By taking a holistic, proactive approach, state PDMP programs can be instrumental in preventing avoidable deaths and advancing more compassionate, effective care across communities. 

To learn more about improving your controlled substance strategy, read more here or contact Bamboo Health. 

From Chaos to Coordination: Real-Time Care Navigation for High-Need, High-Cost Individuals

A Fierce Healthcare Podnosis Interview With Jeff Smith, CEO of Bamboo Health

Fast Facts:

  • Adults with five or more chronic conditions see an average of 14 physicians and have 37 annual appointments (CDC)
  • Individuals with behavioral and physical health conditions cost up to 3.5 times more than those without (Milliman)
  • The top 5% of high-cost patients account for nearly 50% of all U.S. healthcare expenditures (Kaiser Family Foundation)
  • One in five adults in the U.S. live with a behavioral health condition (National Institute of Mental Health)

 

In today’s fragmented healthcare system, high-need, high-cost patients, especially those with behavioral health challenges, too often fall through the cracks. On a recent episode of Podnosis, Jeff Smith, Chief Executive Officer of Bamboo Health, joined Fierce Healthcare to discuss how real-time care navigation, interoperability and artificial intelligence (AI) are reshaping the future of complex care.

 

Q: Why are high-need, high-cost patients such a priority for health systems?

A: Roughly 20% of patients drive 60% of healthcare costs. What’s striking is how frequently behavioral health is a factor. One in 20 U.S. adults are diagnosed with serious mental illness each year, and even more, one in six U.S. youth aged 6 to 17 are diagnosed. Proactive, coordinated care addressing physical and behavioral health is essential to improve outcomes and reduce costs.

Key takeaway: Addressing behavioral and physical health is essential to improving care and controlling costs.

 

Q: What happens when behavioral and physical health are not integrated?

A: I recently visited a behavioral health clinic, and the director told me her biggest challenge is coordinating care for patients’ physical health needs. Without integration, patients face fragmented care, missed follow-ups and unnecessary emergency department (ED) visits. Integrated care models reduce ED visits and hospitalizations, improving outcomes during pivotal care moments.

Key takeaway: Integrated care improves quality of life and reduces overutilization of the ED and hospital.

 

Q: What role does care navigation play in closing these gaps?

A: A patient with five or more chronic conditions sees an average of 14 physicians in one year and uses a larger number of medications, lab tests and imaging studies than other Medicare patients while suffering more adverse events. For this group, real-time care navigation is essential. It bridges communication across providers, guides patients to the appropriate level of care and prevents unnecessary readmissions. The ability to respond during pivotal care moments, such as post-discharge or following a new diagnosis, is vital to improving adherence and outcomes.

Key takeaway: Real-time care navigation reduces redundancy, improves continuity and supports adherence.

 

Q: How can health plans, providers and community organizations collaborate more effectively?

A: First, we need shared data and insights. When everyone aligns around the same patient information, decision-making becomes streamlined. Second, we must build high-performing networks across all care sites, including community organizations, to support social determinants of health. These networks allow us to match individuals with the right provider or providers for their needs.

Key takeaway: Collaboration requires shared data, integrated care networks and attention to social factors.

 

Q: How does real-time data support value-based care?

A: Real-time data drives early identification of risks and enables timely interventions. It supports the closure of quality care gaps and accurate documentation for risk adjustment, especially under models like Medicare Advantage v28. The new model improves the accuracy of how Medicare Advantage plans are paid, particularly for managing complex patients with chronic conditions. Giving physicians prospective insights helps them manage conditions proactively and sustain the care infrastructure required under value-based care.

Key takeaway: Real-time data underpins better quality, risk management and reimbursement alignment.

 

Q: What innovations are you most excited about?

A: Two key innovations are transforming care delivery. Real-time, interoperable data empowers care teams to coordinate and respond more effectively. In parallel, AI unlocks predictive analytics, early warning signals and personalized support, available 24/7 and enhanced by human oversight.

Key takeaway: AI and real-time data unlock proactive, personalized and scalable care delivery.

 

Listen to the full episode on Fierce Healthcare’s Podnosis: Tech-Driven Care Navigation: Transforming Outcomes for Complex Patients

 

Mid-Year Update on Healthcare Regulations

The second quarter of 2025 brings continued transformation to the healthcare policy landscape, especially with the release of the proposed Fiscal Year 2026 budget. As federal agencies reorganize policy priorities, significant structural and budgetary changes are beginning to take shape. Below are highlights of changes that will impact behavioral health:

  • Creation of the Administration for a Healthy America (AHA): Central to the budget proposal is a sweeping reorganization that would consolidate mental health and substance use functions under a new agency: the Administration for a Healthy America (AHA). The agency would absorb functions from multiple offices, including the Office of the Assistant Secretary for Health (OASH), Health Resources and Services Administration (HRSA), Substance Abuse and Mental Health Services Administration (SAMHSA) and others. The intent is to reduce redundancy and create greater efficiency.
  • Impact of New Block Grant Structure and Funding Shifts: The AHA’s proposed $19 billion budget includes the creation of the Behavioral Health Innovation Block Grant. This $4 billion program consolidates the Community Mental Health Services Block Grant, Substance Use Prevention, Treatment and Recovery Support Services Block Grant and State Opioid Response. This shift to a block grant structure is designed to give states greater flexibility, but it also introduces the risk that funding may not keep pace with inflation or evolving public health needs. Similarly, the CDC’s former programs in violence prevention, suicide prevention and opioid overdose response would now fall under a new $550 million consolidated grant managed by the National Center for Injury Prevention and Control, leaving states to decide how to prioritize use of these block grant resources.
  • Maintenance of Funding for 988 Lifeline and Other Programs: The 988 Suicide and Crisis Lifeline is proposed to receive $520 million in FY26, down slightly from the FY25 appropriation of $601.6 million. This funding is expected to maintain a 45-second average response time and support over nine million contacts. Additional investments in youth suicide prevention and behavioral health services, including Project AWARE, the Child Traumatic Stress Network and Certified Community Behavioral Health Clinics (CCBHCs), remain in the budget. However, states and localities must assess how these changes in federal structure and oversight impact the continuity of services and funding streams.

While policy priorities for the second term of the Trump administration continue to emerge and broad restructuring is pursued, the path forward for many public health and behavioral health programs is not fully known. With the potential for states to gain more discretion over how funds are used, greater variety in program implementation and prioritization across states is likely.

At Bamboo Health, we’re committed to helping organizations navigate these changes with actionable insights and strategies. Contact us today to learn more about empowering life-improving actions for everyone experiencing physical and behavioral health disorders.

The Family Impact of Fragmented Care: Addressing the Multi-Generational Impact of Substance Use Disorder

Recent headlines have brought a painful truth to the forefront: nearly one in four children in the United States lives with a parent who has a substance use disorder (SUD), according to a 2025 NPR report. Behind the statistic are millions of families grappling with instability — children growing up too quickly, navigating emotional strain and often doing so in silence.

SUDs don’t happen in isolation, and they don’t heal in a vacuum. Without support, they fracture families and leave children managing instability and trauma long before they’re ready. Addressing these challenges demands systemic changes that recognize the full scope of family-centered care and prioritize early intervention.

A Call to See the Bigger Picture

The data derived from the National Survey on Drug Use and Health conducted by SAMHSA underscores the systemic nature of overdose and mental health crises. It’s not just a public health issue — it’s a family and child welfare crisis, too. According to Medscape, children growing up with parental SUD face greater risks for mental health issues, SUD later in life, academic challenges and interaction with the juvenile justice system.

Moving Toward Family-Centered Solutions

While there’s no single solution to addressing the intergenerational effects of substance use disorder, there is a better path forward — one rooted in whole-person, collaborative care. That means:

  • Cross-sector coordination between behavioral health, social services and education
  • Data-driven insights to identify at-risk families early for proactive intervention
  • Trauma-informed approaches that prioritize the safety and stability of children
  • Equitable access to behavioral health services and treatment across communities

Bringing these elements together breaks down silos and builds systems that respond to individuals in crisis and the family members and communities that surround them.

We Can and Must Connect the Dots

To connect the dots, healthcare providers need timely insights into pivotal care moments, specifically during transitions like hospital discharges when patients may require follow-up care and coordination. Effective systems must surface these insights quickly and support timely interventions. Equally important is having streamlined referral pathways and real-time visibility into behavioral health treatment availability so parents are connected to care without delay. When care extends beyond the individual and considers the entire family context, outcomes improve and gaps in coordination begin to close.

A more connected approach to behavioral health is emerging, supported by partnerships across state agencies, health systems and community organizations. It’s built on the understanding that when a parent struggles, the entire household experiences the impact.

Connection to care, community and hope is essential to breaking the cycle of behavioral health challenges. Real change becomes possible as systems become more integrated and families feel confident in response strategies.

Want to build a more connected behavioral health system?

Contact us or follow us on LinkedIn to explore how real-time insights and integrated strategies can better support families and communities.

 

Mental Health Month Spotlight on Care Navigation: A Compass for Behavioral Healthcare in a Fragmented System

Each May, Mental Health Awareness Month spotlights the challenges and opportunities in behavioral health. While there’s momentum to build a more coordinated crisis care system, many organizations still face barriers, especially when supporting high-need, high-cost populations. This year, we’ll look closer at the barriers preventing individuals from accessing care and how to overcome them for successful care navigation during workforce shortages.

The stakes are high. Without improved care navigation, here’s what we risk:

  • More than 28 million U.S. adults with mental illness go untreated each year (NAMI).
  • Healthcare workers reporting staffing shortages have nearly 2x the odds of experiencing anxiety and 3x the odds of burnout (CDC).
  • Individuals with three or more chronic conditions account for nearly 180 million physician visits per year, many of which involve overlapping behavioral health concerns (CDC).

Today, whole-person healthcare is complex, spanning multiple interconnected systems, from emergency departments and community clinics to justice settings and primary care. To unify these siloed systems with existing workflows, it’s essential to leverage the support of cost-effective and targeted technical and service assistance. There’s evidence that supporting this shift has financial value too – every $1 invested in behavioral healthcare is estimated to yield $5 in total savings (McKinsey).

Progress Is Achievable, But the Status Quo Isn’t Sustainable

Traditional care coordination can often break down due to staffing shortages, manual workflows and disconnected community resources, making it nearly impossible for care teams to keep up. What’s needed now are hybrid workforce models, blending clinical and non-clinical staff and technology-enabled navigation tools that allow care navigators to focus on what matters: relationships and improved health, not paperwork. When supported by real-time insights, automated follow-up tools and additional workforce support via care navigators, providers can act more quickly, compassionately and efficiently.

Care navigators do more than make referrals; they become an extension of care teams.. Equipped with real-time insights, they can quickly connect high-need, high-cost individuals to the proper care during pivotal moments, helping prevent crises and close gaps in care.

To support these healthcare shifts, states and providers need integrated tools that provide seamless physical and behavioral health insight beyond simple data points. True integration should act as a compass, supporting patients through complex journeys. One way to do this is using Intelligent Assist (IA)—technology that enhances decision-making rather than replacing it.

IA supports human decision-making, allowing care teams to spend less time searching for information and more time acting on it. In contrast to traditional AI, which tends to stop at prediction, IA promotes action and can help teams confidently take the next step.

Behavioral healthcare is whole-person health, and it demands a whole-system response that connects people to care, supports clinicians with context and guides every stakeholder through an often-confusing landscape.

As care teams and governments face increased costs, administrative burdens and workforce shortages, a consistent, coordinated approach to helping individuals navigate their care journey is needed. With the right processes, people and tools in place, no one should have to navigate care alone.

For more information on transforming behavioral healthcare coordination, download our strategy checklist or learn more about care navigation.

Rethinking the Next Site of Care: Leveraging AI for Smarter Patient Placement

Discharging a patient without the whole picture can lead to costly missteps. Too often, patients are discharged from emergency departments and other acute settings to high-cost, unnecessary post-acute care because providers lack full visibility to guide the best next step.

Home health services may provide a more cost-effective and outcome-driven solution for specific individuals than traditional discharges. By optimizing the site of service with AI-driven decision-support, providers can ensure that patients receive the right level of care, whether in a post-acute facility or at home with support, while avoiding unnecessary expenses and improving health outcomes.

Patients Have Distinct Care Needs, Requiring Streamlined Decisions During Pivotal Moments

When a provider determines where to refer an individual for follow-up care, individuals often fit into three categories:

  • Facility-based post-acute care means that an individual with high care needs would benefit from long-term facility stays.
  • Home care with support means an individual has low support needs and would be a good fit for home care.
  • “In between” means an individual has varying contributing factors that could make them a good fit for either facility care or home-based care. However, since the decision is not entirely straightforward, the individual could be at risk for potentially unnecessary and costly care.

Individuals who are in the “in between” category traditionally fall into this gap where greater decision support is needed. With emerging decision support technology, providers can easily analyze clinical, functional and social factors to guide decision-making on post-acute care, including information on:

  • Patient mobility tools, such as the use of a walker or wheelchair
  • History of memory issues or confusion
  • Medication management history and ability to manage at home

With such a wide variety of data points to manage for each patient, providers and value-based care organizations will need tools that maximize efficiency with zero data entry required.

These tools help providers assess the best discharge option, ensuring patients receive the most suitable care setting while alleviating financial strain on the healthcare system. Organizations need actionable, AI-driven insights proven to reduce unnecessary SNF and IRF utilization in real time.

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Data Supports Home Health as an Effective Alternative

A study of 1.6 million patients found that skilled nursing facility (SNF) and home health discharges resulted in equivalent readmission rates. This suggests that for many patients, home-based care can achieve the same quality as institutional settings when appropriate, at times at a lower cost and with greater patient comfort.

As hospitals and emergency departments seek to optimize discharge planning, weighing cost and clinical outcomes is essential. AI tools offer tailored, evidence-based site-of-care recommendations in real time by rapidly analyzing clinical, functional and social data.

When lower-acuity settings, such as home health, offer the same benefits as more intensive facilities, providers can improve efficiency while maintaining quality care. Accountable care organizations can also reduce excess SNF and inpatient rehabilitation facility stays with early and appropriate referrals to palliative care and hospice.

Moving Toward Smarter, Cost-Conscious Care

The healthcare industry is shifting toward site-of-care optimization, emphasizing lower-cost settings like home health, ambulatory infusion centers and physician offices. By leveraging innovative, AI-driven placement tools and prioritizing site-of-care optimization, healthcare organizations can improve patient outcomes, reduce unnecessary admissions and ease the financial burden on the system.

To learn more, check out an overview of solution options or contact us.

Insights on Solving Healthcare Fragmentation From Jeff Smith, as Featured in Forbes

Did you know the U.S. spends twice as much per person on healthcare as other wealthy nations, yet we still lag behind in terms of outcomes like life expectancy and infant mortality? Bamboo Health’s Chief Executive Officer, Jeff Smith, recently had the pleasure of sharing insights with the Forbes Technology Council on how to solve healthcare’s toughest fragmentation challenges.

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Without affirmative answers, organizations may continue to invest heavily in care coordination and focus on common chronic conditions and comorbidities but fail to address underlying behavioral health challenges and leverage real-time insights when it’s needed most.

To read more, check out the full article or continue the conversation with us.