Category: External

Michelle Singletary-Twyman is the Director of Operations at Delaware Division of Substance Abuse and Mental Health (DSAMH) and executive sponsor for DTRN360/Bamboo Intelligence Hub™, a care coordination platform for behavioral health in the state. She joined DSAMH in 2020 as the Chief of Community Mental Health, and in 2021, she was subsequently promoted to Deputy Director. Most recently, she moved into the role of Director of Operations in May 2023, managing multiple IT projects. She also has a long, rich and successful history as a registered nurse in the behavioral health field. Michelle has spent 20+ years in the private sector as the Director of Medical Services for residential programs in Delaware and New Jersey. She also worked in private psychiatric hospitals in Pennsylvania and in Delaware as the Chief Nursing Officer and as the Director of Performance Improvement and Risk Management. Before becoming a State of Delaware employee, she ran a crisis response center in West Philadelphia.

Ann is the Director of Ambulatory Operations and Care Coordination at Hackensack Meridian Health. She is a nurse with over 20 years of experience in various settings, including fully insured and third-party health plans. Ann manages oversight of a clinical team consisting of registered nurses, licensed practical nurses, certified medical assistants and a licensed clinical social worker that supports patients attributed to providers in Hackensack Meridian Health Clinically Integrated Network and Hackensack Meridian Health Accountable Care Organization. She is a certified case manager by the Commission for Case Manager Certification (CCMC), NJ Chapter Member of American Case Management Association (ACMA), NJ Chapter member Case Management Society of America (CMSA) and Sigma Theta Tau-Upsilon Rho.

Sean Miller is the Senior Director of Behavioral Health State Account Management at Bamboo Health, where he guides clients through successful solution implementation and bridges communication between stakeholders and operational teams. A strong advocate of utilizing technology to improve the work of clinical staff and provide value to underserved communities, Sean has served behavioral health populations for over a decade. Before joining Bamboo Health, Sean led the state of Delaware’s Division of Substance Abuse and Mental Health (DSAMH) as the Chief of Health Informatics. Under his guidance, DSAMH launched the Delaware Treatment and Referral Network/Bamboo Intelligence Hub™ as a statewide referral management platform and implemented the first electronic health record for the state psychiatric hospital. Sean drove innovation through close collaboration with community partners and utilizing data-driven communication. 

Samantha Bender is one of the lobbyists at Public Strategies Impact (PSI) firm. Samantha is a lifelong New Jersey resident who grew up in Cape May and resides in Burlington County. She has worked for multiple South Jersey Legislators, including Senator Bob Andrzejczak, Assemblyman Bill Moen and Assemblywoman Carol Murphy. During her time as a staffer, she gained knowledge on various issues, such as agriculture, tourism and consumer protection, while also becoming an expert on the legislative process. Samantha worked for Governor Murphy for two years as a Senior Legislative Aide and gained expertise in education, transportation and criminal justice. She also assisted the Murphy administration in passing legislation and acted as the Governor’s Legislative Affairs liaison to a bipartisan group representing South Jersey.

Fri Awasum, MD, is an experienced healthcare leader with a diverse background in family medicine, public health and healthcare administration. Currently serving as a Physician Executive Vice President at CVS Accountable Care, Fri is passionate about advancing health equity and improving care in underserved communities. She brings a wide variety of experiences across academic health systems, hospital medicine and safety net institutions and has deep experience with delivering high value care in underserved settings. As a physician leader, Fri has developed targeted programs to enhance clinician engagement, job satisfaction and clinical performance. Previously, while serving as the Regional Chief Clinical Officer for ChenMed’s Chicago market, she and her team delivered best-in-class outcomes in value-based care by reducing preventable admissions and optimizing healthcare utilization. Fri sees advanced analytics and technology as levers to improve the physician and patient experience in value-based care. She has a proven track record of delivering high-quality care while fostering collaboration and a healthy culture.

As the Director of Clinical Operations, Liz Todd oversees the planning, organization and direction of Delaware Valley Accountable Care Organization’s (DVACO) clinical operations, encompassing quality improvement, care coordination, care continuum and post-acute services. She plays a key role in developing and executing strategies aimed at improving clinical performance and patient care outcomes. Liz is directly responsible for executing DVACO’s successful post-acute strategy, ensuring seamless care transitions and optimizing post-acute services. Liz is particularly passionate about end-of-life care and the use of clinical data analytics to enhance patient care and value-based care models. Throughout her career, she has led clinical quality improvement initiatives, developed clinical education programs and managed interdisciplinary teams. Liz has worked across various settings, including acute care, inpatient rehabilitation, outpatient therapy, and home health.

Tony Murdoch is the Senior Vice President of Growth at Bamboo Health. He’s been with the Bamboo Health (and formerly PatientPing) for seven years and has 15 years of experience in healthcare information technology, including time at Experian and Meditech. Tony is passionate about identifying opportunities to partner with clinicians to help them do their jobs more efficiently and identifying opportunities for patients to receive better care as an outcome.