NJ Behavioral Health Referral Network
The Crisis Management solution provides a real-time connection between the public, the 988 Lifeline Center professionals, Mobile Crisis Outreach Response Teams (MCORTs) and treatment providers. Lifeline Centers collaborate with Carelon to dispatch MCORT teams as needed. The MCORTs, in turn, use the system to view intake/referral information, accept or reassign dispatches, document their assessment and plan, and disposition the dispatch.
Crisis Management System
Real-Time Care Intelligence™ & Response Platform
Crisis Management System connects call center professionals, mobile response teams and treatment providers to expedite access to quality care for individuals in need of behavioral health treatment.
Orientation & Trainings
We offer periodic live webinars in addition to prerecorded orientations and trainings as a flexible option to ensure your success with OpenBeds.
Call Center Operator Training
Training for Call Center Operators focused on program details and workflow, as well as a system demonstration on intake documentation.
View TrainingCall Center Operator Admin Training
Learn how to manage your organization’s users and follow-up tasks in the system.
View TrainingMCORT Training
Training for Mobile Crisis Outreach Teams (MCORT) focused on program details and workflow, as well as a system demonstration.
View TrainingMCORT Admin Operator Training
Learn how to manage your organization’s users, including adding tags & managing follow-up tasks within the system.
View Training24/7 Customer Support
For customer support, please call (833)275-2045 or click below to access our online OpenBeds Support Center.
Visit Support Center