New series features healthcare leaders sharing proven strategies to help healthcare professionals improve physical and behavioral health outcomes while reducing costs

Louisville, KY — June 26, 2025 — Bamboo Health™, the leaders in Real-Time Care Intelligence™, today announced the launch of its new podcast series, “Solving What’s Missing in Healthcare,” an interview-style series exploring tangible ways to solve some of the most significant barriers to whole-person care in the United States.

The podcast will feature insights from healthcare leaders, government agencies and care teams from prestigious organizations nationwide as they discuss real-world strategies to expand access to physical and behavioral healthcare during pivotal moments in patients’ care journeys.

“The healthcare system is full of dedicated professionals often working in silos. We launched this podcast to create space for real conversations about what’s possible when those silos come down,” said Kiran Pandey, Senior Vice President, Commercial Strategy & Marketing at Bamboo Health. “This podcast is about spotlighting what’s possible when we work together and how we achieve better outcomes for individuals across the care continuum.”

The podcast’s first episode airs June 26, with new episodes launching monthly. Topics will include behavioral health access, care coordination strategies, funding strategies and real-world success stories.

“Solving What’s Missing in Healthcare” will be available on all major streaming platforms, including Spotify and Apple Podcasts.

For more information and to listen to the podcast’s first episode, visit bamboohealth.com/solving-whats-missing-in-healthcare/.

About Bamboo Health
Bamboo Health empowers healthcare organizations to improve physical and behavioral health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Connect with Bamboo Health on LinkedIn, X and Facebook. Visit BambooHealth.com to learn more.

Bamboo’s OD Insights™ solution alerts providers if patients have a prior overdose history

Louisville, KY— March 19, 2025 — In an effort to reduce deaths from drug overdoses,  Bamboo Health™, the leader in Real-Time Care Intelligence™, is partnering with the State of Ohio to strengthen its prescription drug monitoring system, called the Ohio Automated Rx Reporting System (OARRS), by adding a feature that alerts healthcare providers if a patient has a prior history of drug overdoses directly in their existing workflows.

Research shows that patients who have experienced a non-fatal drug overdose are at higher risk of a fatal overdose. OD Insights™, a new addition to Bamboo Health’s Prescription Drug Monitoring Program suite, is designed to improve care coordination so that emergency departments can direct high-risk patients to the most appropriate treatment options, including access to medication for opioid use disorder and other tools to prevent fatal overdoses.

By integrating seamlessly into OARRS, OD Insights provides timely, relevant data to support clinical decision-making while maintaining the same safeguards that protect prescription data. It allows providers to securely view a patient’s controlled substance use history at the point of care to support informed prescribing practices as part of a multi-dimensional response to the ongoing opioid epidemic.

“This enhancement to OARRS is a critical step in our fight against the opioid crisis,” said Ohio Board of Pharmacy Executive Director Steven W. Schierholt. “Access to real-time overdose data enhances our ability to support treatment and harm reduction initiatives and ensure that healthcare providers have the information they need to guide patients toward appropriate care. Ohio is committed to using every available tool to prevent unnecessary deaths and support those living with substance use disorder.”

Offering providers the ability to identify high-risk patients can potentially be life-saving. According to the Ohio Board of Pharmacy, in 2022, at least 32% of Ohioans who died from an unintentional drug overdose experienced a prior non-fatal overdose. Additionally, 26% of those who suffered a fatal overdose in 2022 received a prescription for a controlled substance from a healthcare provider within 60 days of their death. Monitoring overdose trends in real-time can help identify communities disproportionately affected by overdose and help providers be better prepared to implement prevention efforts and navigate high-risk patients to appropriate care.

“The Ohio Board of Pharmacy continues to be at the forefront of leveraging technology to address the opioid epidemic,” said Ross Armstrong, Chief Commercial Officer at Bamboo Health. “By integrating overdose history into provider workflows, clinicians have access to critical insights that support informed decision-making at pivotal moments and help connect patients with the right care. We are honored to partner with Ohio to implement OD Insights and believe this initiative will serve as a model for other states looking to expand access to harm reduction and treatment.”

To learn more about Bamboo Health and its PDMP solutions, please visit bamboohealth.com/category-rx-monitoring/.

About Bamboo Health

Bamboo Health empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Connect with Bamboo Health on LinkedIn, X and Facebook. Visit BambooHealth.com to learn more.

Armstrong’s leadership will drive client-focused innovation, scale solutions and enhance whole-person care

Louisville, KY — Feb. 7, 2025 — Bamboo Health™, the leader in Real-Time Care Intelligence™, today announced that Ross Armstrong has joined the company as its new Chief Commercial Officer. With a proven track record of driving innovation and impactful results across multiple healthcare sectors, Armstrong will play a crucial role in scaling Bamboo Health’s solutions and enhancing value for clients and patients nationwide.

As Chief Commercial Officer, Armstrong will focus on aligning Bamboo Health’s go-to-market strategy, integrating the company’s innovative technology solutions and scaling offerings to better serve clients. His immediate priorities include growing Bamboo Health’s robust platform, with a focus on post-acute management, value-based capabilities and improving physical and behavioral health patient outcomes.

“Ross’ addition to Bamboo Health represents a significant step forward in our commitment to improving physical and behavioral health for everyone,” said Jeff Smith, Chief Executive Officer at Bamboo Health. “His expertise in value-based care, strategic growth and team alignment will enable us to deepen client relationships, expand our offerings and advance whole-person care for high-need, high-cost populations.”

Armstrong brings over two decades of experience in healthcare leadership, including key roles at Biofourmis, Sound Physicians and Lumeris. At Biofourmis, he spearheaded go-to-market strategies, optimized product offerings and forged strategic partnerships. At Sound Physicians, Armstrong led the development of scalable post-acute solutions, achieving a ninefold growth in business contribution from value-based contracts. His leadership at Lumeris contributed to significant long-term arrangements with clients while advancing population health and value-based care solutions across the U.S.

“Healthcare is a complex and fragmented industry, but the opportunity to create meaningful change is unmatched,” said Armstrong. “I’m excited to join Bamboo Health and help our clients and the communities they serve benefit from a more connected, integrated healthcare ecosystem. Together, we can drive significant improvements in clinical and financial outcomes.”

Armstrong holds an MBA and a Master of Health Services Administration from the University of Alabama Birmingham, as well as a Bachelor of Arts in Biology from Rhodes College.

To learn more about Bamboo Health and its leadership, please visit BambooHealth.com/Management.

About Bamboo Health

Bamboo Health empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Connect with Bamboo Health on LinkedIn, X and Facebook. Visit BambooHealth.com to learn more.

Centralizing more care at home with real-time identification and referrals

Louisville, KY— Jan. 22, 2025 — Bamboo Health™, the leader in Real-Time Care Intelligence™, is teaming up with Radial, a pioneer in decision support software for value-based care, to enhance care coordination and drive success in accountable care. By empowering clinicians with actionable, in-the-moment insights, this collaboration streamlines care transitions, improves outcomes and lowers costs. These advancements are especially critical for value-based care providers, whose success depends on achieving cost efficiency and better patient outcomes.

The collaboration combines Bamboo Health’s Pings™ solution with the Radial Care™ software platform, empowering providers with Real-Time Care Intelligence and action steps. Radial Care identifies areas of strategic focus, delivers member-specific insights and advanced risk stratification and empowers teams to target the right members with the right interventions at the right time. Together, Bamboo Health and Radial Care enable providers to:

• Receive instant notifications when patients are admitted or discharged,
• Efficiently identify patients who can safely transition to home-based post-acute care,
• Make timely referrals to palliative or hospice care when appropriate,
• Address Social Determinants of Health and
• Deliver cost-effective, high-quality care by ensuring patients receive the right care in the right place at the right time.

Managing total cost of care is critical for shared savings providers serving Medicare patients, a population often characterized by high-risk individuals with complex physical and behavioral health needs. These patients frequently rely on emergency rooms or hospitalizations for treatment. By guiding patients to appropriate programs—such as hospital-at-home initiatives or palliative/hospice care for those nearing the end of life—providers can reduce prolonged hospital stays, enhance care efficiency and improve patients’ quality of life.

“Partnering with Bamboo Health allows us to deliver even greater value to providers by seamlessly integrating Pings with our decision support tools. Together, we’re making it easier for clinicians to make informed, timely decisions that not only reduce costs but also improve the quality of care for patients with complex needs,” said Thaddeus Fulford-Jones, CEO at Radial. “This collaboration represents a shared commitment to transforming care transitions and advancing value-based care.”

Bamboo Health and Radial anticipate significant success from this collaboration, building on the proven track records of both organizations:

• Accountable Care Organizations using Bamboo Health’s Pings™ solution in the 2021 Medicare Shared Savings Program achieved over $1 billion in savings.
• Radial’s decision support software has facilitated over 1 million patient transitions.
• Bamboo Health’s solutions are trusted by 52 states and territories, 2,500 hospitals, 8,000 post-acute care centers, top health plans in the industry and 45,000 pharmacies.
• Radial works with some of the nation’s largest ACOs and consistently delivers upwards of 6:1 ROI, driven in part by significant decreases in facility post-acute utilization, increases in timely end-of-life care referrals and reduced readmission rates.

“At Bamboo Health, we are dedicated to driving innovation that supports whole-person care and strengthens care collaboration across the healthcare ecosystem,” shared Kirsten Lundquist, Senior Vice President of Product Strategy at Bamboo Health. “By combining our Pings™ solution with Radial’s proven decision support software, we’re equipping providers with the tools they need to navigate pivotal care moments effectively, improving outcomes for patients and lowering costs for value-based care organizations.”

To learn more about Bamboo Health, please visit BambooHealth.com. To learn more about Radial, visit RadialCare.com.

About Bamboo Health

Bamboo Health empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Connect with Bamboo Health on LinkedIn, X and Facebook. Visit BambooHealth.com to learn more.

About Radial

We’re building the future of decision support, harnessing AI/ML to drive better outcomes in value-based care. Healthcare is complicated, but our technology isn’t. Radial saves time, simplifies critical information, and empowers care management teams to focus on what matters most. Radial Care is our next-generation decision support software for Value-Based Care: actionable insights to improve outcomes and cut costs, all with zero manual data entry. Radial Care identifies areas of strategic focus, delivers member-specific insights and advanced risk stratification, and empowers teams to target the right members with the right interventions at the right time. Work smarter, not harder. Connect with Radial on LinkedIn. Visit RadialCare.com to learn more.

Annual Impact Report Now Available, Sharing Key Collaborations, Milestones and Growth, Highlighting New Offerings to Facilitate Whole-Person Care

Louisville, KY— Jan. 16, 2025 — Bamboo Health™, the leader in Real-Time Care Intelligence™, today announced the release of the company’s Annual Impact Report. The report highlights new transformative offerings that enhance outcomes for top healthcare organizations nationwide, improvements in behavioral health and other life-improving achievements.

In 2024, Bamboo Health’s partnerships drove the most powerful care collaboration network in the country, with one billion patient encounters annually across:

• 30m admission, discharge and transfer (ADT) data points
• 45,000+ pharmacies
• 8,000 post-acute facilities
• 52 states and territories
• 29 health plans
• 100% of major retail pharmacy chains
• 100% of the top 10 best hospitals

“In 2024, we partnered with providers, health plans and states to support individuals through billions of pivotal care moments—whether ensuring seamless transitions from the hospital, empowering 988 Lifeline call operators to assist those in crisis or supporting more informed prescribing practices,” said Jeff Smith, Chief Executive Officer at Bamboo Health. “As we enter 2025, we remain committed to innovation and collaboration, driving life-improving outcomes that build healthier, more connected communities and transform the delivery of whole-person care.”

Key client successes highlighted in the report include:

• Humana and Privia Medical Group (PMG)—Georgia collaborated with Bamboo Health to identify and close gaps in care for patients enrolled in Medicare Advantage plans, resulting in improved patient outcomes, reduced risk of hospital readmissions, lowered the cost of care and improved CMS Star Ratings.
• The State of Delaware collaborated with Bamboo Health to implement Bamboo Intelligence Hub™ (DTRN360) statewide, effectively combining several key Bamboo Health solutions into one integrated platform to bridge the gap between behavioral and physical health.
• The State of Missouri partnered with Bamboo Health to deploy its comprehensive statewide PDMP. The initiative aims to provide healthcare professionals with real-time PDMP data in their existing workflows, saving them valuable time and ensuring confidence when prescribing and dispensing controlled substances.
• Prisma Health, South Carolina’s largest healthcare organization, extended its collaboration with Bamboo Health to deliver real-time patient intelligence across the healthcare delivery continuum.
• WakeMed, a nationally recognized 970-bed not-for-profit healthcare system founded and based in Raleigh, N.C., partnered with Bamboo Health to enhance care collaboration and further improve patient care outcomes.

The report also examines three key trends that Jeff Smith predicts will have a significant impact on healthcare delivery and operations in 2025:

• Health Plan-Provider Collaboration for High-Cost Claimants: Streamlined collaboration systems and processes can improve patient outcomes without increasing cost or resource burden.
• Behavioral Healthcare Integration: Primary care physicians and behavioral health providers will need to continue to create opportunities to collaborate more closely to identify and close gaps in care.
• Evolution of Intelligence Assistance (IA): IA combines the knowledge of AI with human-informed decision-making, guiding users to the best possible plan and empowering them to execute the plan effectively.

Bamboo Health’s unwavering commitment to creating better lives for individuals experiencing physical and behavioral health disorders has led to consistent organizational growth, a steady flow of new partnerships throughout the year and several prominent awards and accolades reflecting the caliber of the company’s solutions that drive substantial improvements around the delivery of whole-person care.

To learn more about how Bamboo Health improves clinical and financial outcomes, please view the Annual Impact Report.

About Bamboo Health

Bamboo Health empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Connect with Bamboo Health on LinkedIn, X and Facebook. Visit BambooHealth.com to learn more.

Bringing controlled substance insights to 10,000+ physicians to empower life-improving actions during pivotal moments

Louisville, KY— Dec. 10, 2024 — The State of Hawaii and Bamboo Health™, the leader in Real-Time Care Intelligence™, today announced their partnership to help physicians and pharmacists reduce the risk of drug overdoses. The partnership provides enhanced Prescription Drug Monitoring Program (PDMP) integration with electronic health records (EHRs) and pharmacy management systems used by healthcare providers and pharmacists in Hawaii.

Providers and pharmacies statewide can now access PDMP data directly within existing clinical workflows through Bamboo Health’s PMP Gateway® and PMP AWARxE® multi-state prescription drug monitoring program solutions. These tools seamlessly integrate data into health information systems, providing healthcare professionals with real-time insights to support more informed care decisions. The partnership aims to promote safer prescribing patterns, reduce the risk of a potential overdose and save care teams more time to focus on patient care.

“Advanced prescription monitoring improves the quality of care in our communities and combats the rise in drug overdoses. We are empowering our healthcare providers with the tools they need to make informed decisions and improve health outcomes for the people of Hawaii,” said the Narcotics Enforcement Division’s Acting Administrator, Michael Hartsock.

Bamboo Health’s technology provides prescribers and dispensers with multi-state prescription drug monitoring data and analytics, enhancing transparency into a patient’s controlled substance history and reducing the risk of possible substance use disorder. With this added insight, more than 10,000 physicians and 220 dispensers in Hawaii can now seamlessly integrate these insights into their clinical workflows.

“We are proud to partner with the State of Hawaii as they tackle the alarming rise in drug overdose death rates. Together, we are empowering healthcare professionals with Real-Time Care Intelligence™ that will enable safer prescribing practices and improve patient outcomes. This collaboration not only streamlines clinical workflows but also supports life-improving actions during pivotal moments in care,” said Jeff Smith, Chief Executive Officer at Bamboo Health.

To learn more about Bamboo Health and its PDMP solutions, please visit bamboohealth.com/category-rx-monitoring/. 

About Bamboo Health

Bamboo Health empowers healthcare organizations to improve behavioral and physical health outcomes through the most powerful care collaboration network with Real-Time Care Intelligence™. By providing real-time insights during pivotal care moments, clients are enabled to perform life-improving actions and deliver seamless, high-quality and cost-effective whole-person healthcare. From coast to coast, Bamboo Health partners with all major retail pharmacy chains, 52 states and territories, 100% of the top 10 best hospitals and more than half of the country’s largest health plans to improve more than 1 billion patient encounters annually. Connect with Bamboo Health on LinkedIn, X and Facebook. Visit BambooHealth.com to learn more.