Empowering Life-Saving Actions Through the 988 Lifeline
Bamboo Health’s award-winning Crisis Management System connects individuals in crisis to care during pivotal moments.
Improve Access to Behavioral Healthcare
Since the launch of the 988 Suicide and Crisis Lifeline, call centers have fielded more than 20 million calls with 7.5 million contacts expected in 2025 alone.
Call centers, and the states that fund them, are now tasked with operationalizing the whole crisis continuum for the 988 Lifeline while facing workforce constraints, lack of sustainable funding and siloed data challenges. Call coordinators need streamlined workflow solutions to help.
Bamboo Health’s award-winning Crisis Management System connects call center professionals, mobile response teams and treatment providers to expedite access to quality care for individuals in need of behavioral health treatment. By connecting individuals in need with the most appropriate resources, Bamboo Health helps states and call centers provide optimal care and prevents relapses, costly admissions and readmissions.
Best Practices for Optimizing 988 Responses
Nearly half of all Americans will have a behavioral health issue in their lifetime, according to The Commonwealth Fund. The need for coordinated services across physical and behavioral healthcare is crucial, yet current efforts to expand services via the 988 Lifeline require additional funds and updated technology to align response efforts and connect callers to appropriate care services. To keep up with the 988 Lifeline’s evolution, check out our e-book covering population profiles, challenges facing call center operators, guidelines for crisis response and best practices for crisis system implementation.
Improve Behavioral Health Crisis Response
According to the 988 Lifeline, for every one person who dies by suicide, there are 316 more individuals who seriously consider it but do not take action. This represents millions of individuals at risk each year, underscoring the urgent need to better allocate resources to save lives. Watch our video to learn how a 988 Crisis Management System can improve your state’s public health response.
We are honored to recognize Bamboo Health as the ‘Best Care Orchestration Solution Provider’ in our 2024 MedTech Breakthrough Awards. Their Crisis Management System stands as a beacon of innovation in the healthcare industry, facilitating expedited access to critical behavioral health treatment and emergency response for 988 lifeline callers. This recognition underscores Bamboo Health’s commitment to revolutionizing care coordination and positively impacting patient outcomes. Congratulations to the entire Bamboo Health team on this well-deserved achievement.
Steve Johansson Managing Director at MedTech Breakthrough
Our Impact
Bamboo Health’s Crisis Management System expedites care for those in need, increasing patient safety and improving outcomes.
Learn More About the Award-Winning Solution-
24%
decrease in average time to dispatch a mobile crisis team to the 988 caller for one state client
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1,352
total hours saved coordinating and dispatching mobile crisis teams for one state client
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6,752
instances of one state client leveraging enhanced solution features for streamlined response
Featured Resources
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Case Studies
Revolutionizing Nevada’s Behavioral Health Referrals: A Leap Forward for 988 Suicide Prevention and Crisis Lifeline Services
“For us, OpenBeds is vital to getting people the behavioral healthcare and other services they need to thrive. We look forward to getting even more providers participating in the OpenBeds platform so we can deliver comprehensive service to every Nevadan who experiences a behavioral health crisis.”
