From the first 988 call to confirmed placement, without the gaps.
Bamboo Health’s Crisis Management System connects call centers, mobile crisis teams and treatment providers in one real-time platform. With OpenBeds®, it supports the full path from first 988 call to care placement.
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Mobile crisis workers are carrying a broken system. They shouldn’t have to.
A national survey found that 45% of mobile crisis workers cite the structural nature of the work itself as their top challenge, followed by resource barriers (34%) and workforce strain (30%). Real-time solutions like Bamboo Health’s Crisis Management System can help reduce that administrative burden, further supporting care teams in improving outcomes.
Results you can measure.
- 28% of crisis encounters resolved at scene
- 44% connected to appropriate, prompt care
- 34% fewer non-fatal opioid overdose encounters
- 24% reduction in average mobile crisis dispatch time (state client)
- 1,300+ hours saved annually in care coordination (state client)
End-to-end crisis coordination, in one connected system.
From intake to disposition, every step is tracked, coordinated and documented.
Crisis Management is the core.
These solutions extend your reach.
OpenBeds® for Capacity and Referral Management
The capacity side of the crisis equation. OpenBeds® gives your call center and mobile teams real-time visibility into behavioral health bed and treatment availability — and a closed-loop referral network that confirms placement, not just inquiry.
When combined with Crisis Management, OpenBeds® completes the end-to-end journey: from the first 988 call through confirmed placement in the appropriate level of care.
Bamboo Intelligence Hub™ for Population-Level Visibility
Crisis Management captures real-time data at every step of the encounter. Bamboo Intelligence Hub takes that data further, giving longitudinal insight into crisis trends and population-level gaps to increase access to care.
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Bamboo Bridge® for Care Navigation
988 guidelines require follow-up after every crisis encounter. If your team is stretched thin, Bamboo Health care navigators can augment your team’s efforts by handling follow-up outreach to individuals after the crisis moment.
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This year has been the most productive and responsive the providers have been in Bamboo Health’s OpenBeds® over the past few years. We can now send referrals to providers across rural and southern Nevada directly in the system.
Case Manager Coordinator, Crisis Support Services of Nevada
