The Challenge
Accessing timely and appropriate behavioral healthcare has long been a persistent challenge, particularly in Georgia, where patients face long wait times, complex care needs and fragmented systems of care.
28.3% of adults in Georgia report unmet mental health needs
275 days is the average wait time for a forensic bed
2.6x higher costs are incurred by Medicare patients with behavioral health conditions (excluding SMI)
As a result, patients experienced worsened behavioral health outcomes, increased avoidable emergency department utilization, disrupted continuity of care and strained patient-provider relationships. Simply referring patients out was no longer sustainable.
The Solution
In 2024, Privial Medical Group — Georgia (PMG Georgia) partnered with Bamboo Health and deployed Bamboo Bridge®, a tech-enabled care navigation suite, integrating real-time care navigation into clinical workflows to close care gaps, improve outcomes and retain care within their network.
Bamboo Bridge offers scalable care navigation that strengthens clinical teams without increasing staff or disrupting workflows. Coupled with curated, high-quality behavioral health provider networks, organizations are empowered to improve actual patient placement and care completion, beyond just workflow optimization. Our dedicated care navigators directly engage patients and connect them to appropriate care, helping healthcare organizations improve outcomes while maximizing existing resources.
