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With so many people struggling with behavioral health issues due to the pandemic and related costs on the rise, it’s never been more important to manage access to care.
Public health is a major responsibility shared by state government administrators, private and public health systems, and medical professionals. Recognizing this challenge, our Bamboo Health team is committed to leveraging the power of data to help states make measurable improvements to public health.
Today, we are integrated with 500+ healthcare technology platforms, including EHRs and pharmacy management systems, giving our state customers and their providers access to hundreds of millions of critical data points for millions of patients. Through compliance, connectivity, and ease of use, our solutions give clinicians greater knowledge for better patient experiences at the point of care.
We help state government agencies make it possible for pharmacists and healthcare providers to dispense controlled substance prescriptions with greater confidence.
44 of the nation’s 54 prescription drug monitoring programs (PDMPs) rely on our technology today. With visibility to patients’ prescription drug histories, healthcare providers can make more informed prescribing decisions to:
Provide better access to care
Reduce opioid-related substance use disorders
Ensure individuals receive the behavioral health treatment they need
Building a Better Network for Behavioral Health Care Collaboration
By creating a comprehensive treatment and referral network, Bamboo Health helps state governments foster collaboration among mental health, substance use, social service, and medical providers, improving access to care for providers and patients.
States rely on our OpenBeds and Crisis Management behavioral health solutions. By making it easier for providers to find care through our trusted treatment network and improving referral processes to reduce emergency department wait times, we help individuals receive the behavioral health treatment they need when they need it most.
With this real-time online inventory of services, we’ve seen a statewide increase in referrals for treatment, as well as reduced referral times... Moving to electronic referrals means our clinicians can complete prior authorizations quickly and ensure a smooth admission process for our most vulnerable populations.
Delaware Division of Substance Abuse and Mental Health
Real-time online treatment referrals and acceptances are an important step forward in making our behavioral health system more responsive for the people we serve. Because of the Delaware Treatment and Referral Network, healthcare providers, in consultation with individuals and their families, won’t have to spend hours on the phone trying to find out if a treatment slot of bed is available. Faxed paperwork won’t get misplaced. And a bed won’t be given away to someone else while an individual seeking treatment tried to get to a treatment location.
Kara Odom Walker, M.D.
Board-certified Family Physician & Delaware Department of Health and Social Services Secretary
I wanted to thank you … for the incredible customer service and attention you’ve shown us over the past three months. Everyone on our side has remarked on the ease of the transition (something we were dreading) and the vast benefits that your system provides over what we were using.
Customer service is an overlooked area in business these days, but the businesses who do it well are diamonds in hills of rough rock. Thanks for such a flawless and easy transition.
Angela G. Birt
Chief Investigator, Professional Licensing
Division of Corporations, Business & Professional Licensing | Alaska
See how state governments leverage Bamboo Health solutions to improve patient outcomes.